Do your tours include international airfare?

Travelers arrive from all over the world to begin our tours and it is not possible to include international airfare in our prices. We would be happy to help you arrange flights. Just ask for an air quote when making your booking.


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What vaccinations are recommended for this adventure?

It’s important that you receive the most accurate and up-to-date travel health information for the region you will be visiting. The only one qualified to provide you with this advice is your family physician or a specialist from a Travel Health clinic.


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Can you help arrange my travel visas?

Requirements for travel visas vary widely depending on your nationality and your destination. Although we are unable to arrange visas on your behalf. If you do require a visa you can arrange them yourself or use the services of a travel agent or visa processing company.


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What clothing should I pack for one of your adventures?

We always recommend packing as light as possible however the specific requirements for your tour will vary widely depending on where and when you are traveling. Our ‘Trip Details’ document includes a suggested packing list and these can be downloaded from each individual trip summary page. The checklist is tour specific and based upon the experience of our ground staff.


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What is the most appropriate type of luggage to bring?

We strongly recommend bringing a backpack or duffel bag, as suitcases can be cumbersome and difficult to store in buses, under seats, etc.. Keep in mind that you will normally have to carry your own luggage on and off buses and trains and up and down hotel staircases. Suitcases with wheels may not work well on dirt or cobblestone roads.


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What type of ground transportation is used on your tours?

Trip specific information on transportation can be found on the trip summary page however in most cases we use public transportation. We’ve found that how you get there significantly influences the tone of your journey and public transportation allows face-to-face interaction with the local people. Some of our adventures, including our “Superior”, “Comfort Class” and most adventures in Africa, use private transportation.


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Can I book extra nights of hotel accommodation before or after my tour?

Yes, in most cases we can arrange additional accommodation at our starting or ending hotels, excluding European tours. If we are unable to provide you with the extra nights we will give you the name of a hotel you can contact directly. Please also note that extra accommodations must be booked outside of 30 days of departure.


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What do I need to bring?

Not much, remember our trips are all inclusive. We do suggest you bring appropriate clothing to fit the season and a day pack to carry extra snacks and water.


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What should I wear?

Wear whatever is comfortable. It is recommended to have a sturdy pair of broken-in trail shoes, boots, or sneakers. It is preferable to dress in layers and wear clothing that will wick away perspiration and keep you dry and comfortable


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Do I have to make a reservation or can I just show up?

Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.


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How much does it cost to do a private tour?

Please contact us to get the latest information on your desired trip.


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Should I print a receipt to show the tour guide?

We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.


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Are we going hiking even though it’s raining and windy?

We do hike in the rain, snow, wind and any other weather conditions that nature decides to throw at us. After all, we’re going on adventures! If the weather is unsafe for any reason, the trip will be changed or postponed. You will be notified the week of your trip if there are changes due to weather.


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What is your refund and cancellation policy?

You must call 72 hours ahead of your scheduled tour for a full refund. Within 72 hours you will assess a $35 termination fee. There are no refunds for cancellations within 24 hours of your tour, or if you decide not to show up.


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Are there any extra fees that I will have to pay on top of the listed price?

No, we do not charge any extra fees or fuel surcharges. The listed price is the price you pay. Including tax.


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